Job description:
Promotional Marketing, Sales & Customer Service Representative
Arcon Solutions Inc.
Tempe, AZ
About Arcon Solutions Inc.
Arcon Solutions Inc. is a single-source provider of high-quality branded apparel, promotional products, corporate gifts, print and marketing materials, custom packaging, and custom labels. We also provide kitting and fulfillment services, along with company e-stores.
What truly sets Arcon Solutions apart is our commitment to service. With extensive industry experience and a service-first mentality, we work to provide our customers with reliable solutions and an exceptional experience from start to finish.
About the Role
Arcon Solutions Inc. is seeking an energetic and motivated individual to join our growing team in this newly created Promotional Marketing, Customer Service & Sales role.
This position combines customer service, marketing, relationship building, and sales. You will work directly with customers by phone and in person, learn our products and services, identify customer needs, and help clients find solutions that best fit their goals and budgets.
If you enjoy meeting new people, building relationships, communicating with customers, learning new technology, and working toward sales goals, this is an excellent opportunity to grow your skills in a fast-paced and supportive team environment.
What You’ll Do
- Engage with customers both over the phone and face-to-face at designated locations.
- Become a Subject Matter Expert (SME) in our CRM and various software tools.
- Learn Arcon Solutions’ products, services, and processes to confidently assist customers.
- Conduct sales presentations and explain pricing options, products, services, and available promotions.
- Identify customer needs, preferences, and budgets to recommend appropriate solutions.
- Build and maintain strong customer relationships through professional communication and product knowledge.
- Follow up with customers as needed to confirm details, provide updates, and ensure satisfaction.
- Track customer information, interactions, opportunities, and sales activity using company systems and reporting tools.
- Represent Arcon Solutions professionally and consistently provide a positive customer experience.
- Collaborate with team members and leadership to achieve daily and weekly customer service and sales goals.
- Work independently while also contributing to a collaborative, team-oriented environment.
Qualifications
- Strong communication and interpersonal skills.
- Comfortable engaging with customers by phone and in a face-to-face environment.
- Ability to explain products and services clearly and answer customer questions professionally.
- Self-motivated, positive, organized, and goal-oriented.
- Strong attention to detail and follow-through.
- Previous experience in sales, retail, customer service, marketing, or other client-facing roles is a plus, but not required.
- Ability to work independently and as part of a team.
- Comfortable learning new software, CRM systems, and technology.
- Willingness to learn and develop knowledge of the promotional products and marketing industry.
What We Offer
- Medical, dental, and 401(k) benefits
- Paid time off (PTO)
- Paid training and opportunities to learn the industry
- Clear opportunities for career growth and advancement
- Supportive team environment focused on professional development and performance
- Performance-based incentives and bonuses
Join Our Team
If you enjoy interacting with people, solving problems, presenting solutions, and building lasting customer relationships, we would love to hear from you.
Join Arcon Solutions Inc. as an Entry-Level Promotional Marketing, Customer Service & Sales Representative and build a career with a growing company where service, teamwork, and professional development matter.
