Intellicomm Inc., a cloud communications software firm located in Wayne, PA, is seeking a Technical Support Representative to assist its customers via phone and email. Intellicomm’s online services are geared primarily to business customers. Primary Responsibilities: Assist in customer sign up issues. Assist new customers with their online setup. Troubleshoot customers’ technical issues via phone and email. Answer billing questions. Build upon self-help guides. Communicate customer issues to engineering. Qualifications: Strong computer usage and problem-solving skills; Sound verbal and written …
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Intellicomm Inc., a cloud communications services firm located in Wayne, PA, is seeking an entry-level or experienced Business Development Manager. Intellicomm’s online services are primarily geared towards business customers. Primary Responsibilities: Manage incoming sales requests via phone and email. Communicate responses to potential customers. Follow up on sales leads. Create regular sales reports. Articulate customer interest and feedback to engineering and management. Ongoing documentation of sales procedures. Assist in formulating and implementing business development strategies. Qualifications: Sound verbal and written …
Intellicomm Inc., a cloud communications firm located in Wayne, PA, is looking for a Junior Network Engineer. Primary Responsibilities: Manage system network and devices. Installation and upgrades of both hardware and software. Resolving problems with hardware and network. Network analysis, design, and implementation. Router setup and maintenance. Network device configuration. Establishing and implementing network policies. Ongoing documentation of systems and procedures. This position requires occasional after-hours support in emergency cases. Qualifications: Experience with routers, switches, and firewalls. Experience configuring network …
Intellicomm Inc., an online communications services firm located in Wayne, PA, is seeking a Customer Support Specialist. This is an office position to support customers via phone and email. Intellicomm’s online services are primarily geared towards business customers. Primary Responsibilities: Assist in customer sign up issues. Assist new customers with their online setup. Troubleshoot customer issues via phone and email. Answer billing questions. Build upon self-help guides. Communicate customer issues to engineering. Qualifications: Basic computer usage and problem-solving skills; Sound …