▶ Careers Unfiltered S3: Becoming The Voice Of The Customer, Mary Ellen Burris Ed.M ’68
We’re kicking off Season 3 of Careers Unfiltered with a very special guest, Mary Ellen Burris, who graduated from the Warner School of Education in 1968. She recently retired from her role at Wegmans as Senior Vice President of Consumer Affairs after 49 years. Often referred to as “the Voice of the Customer”, Mary Ellen’s work emphasized the importance of focusing on customers’ needs in multidepartmental efforts within Wegmans. Tune in to learn more about her early career journey, what it was like to work at Wegmans as the company grew, the benefits from her time at Warner, and her career advice for students.