Click on a role below to reveal a dropdown with the technical skills, success skills, and knowledge areas employers value, along with ways you can develop them through online learning, certifications, and hands-on experiences. These are just a few examples to get you started, but there are many other ways to build skills and explore careers that align with your interests.
Skills Employers Seek - Healthcare
Top Technical Skills
- SAS, SPSS or R Statistical Software
- Microsoft Office software
- SQL
- MATLAB
Ideas to Gain These Technical Skills
- Self-learning through online courses
- Coursera course on R – Data Analysis with R specialization
- Coursera course on SQL, such as “Introduction to Structured Query Language (SQL),” “The Structures Query Language (SQL)”
- Coursera course on MATLAB – Intro to Programming with MATLAB
- Complete a Forage “Data Job Simulation” – Forage – Data Simulations
- University of Rochester Courses, such as CSC 161 – “Introduction to Programming”
- Connect with the Computer Science Undergraduate Council and their resources for DandyHacks.
Top Success Skills & Knowledge
- Personalized Customer Service
- Active Listening
- Critical Thinking
- Complex Problem Solving
- Oral Communication
Ideas to Gain These Success Skills
- Learn the basics of Communication Skills
- Take an Introduction to Counseling Class at a Community College during the summer or an on-demand course like Crucial Conversations for Accountability Training
- University of Rochester Courses, such as WRTG27X – Communicating Your Personal Identity
- Gain practical experience through on or off-campus positions and events
- Apply for on-campus employment opportunities via JobLink or look for service summer jobs that help you gain experience in customer service
- Check out internships highlighted on the Healthcare Community page, as a part of the URochester Internship Programs
- Begin a teaching position as a Teaching Assistant, Resident Assistant, as part of LEAP, or tutoring in your local community
- Join student clubs in their service and leadership – STEM Initiative, Eye to Eye, Partners in Reading
Top Technical Skills
- Comfort with computers/electronics
- Microsoft Office software
- Python, R, C, C++
- MATLAB
- SAS
Ideas to Gain These Technical Skills
- Self-learning through online courses
- Microsoft 365 Basic Video Training
- Coursera course on R – Data Analysis with R specialization
- Coursera course on MATLAB – Intro to Programming with MATLAB
- Coursera course on “C and C++” – Coding for Everyone: C and C++ Specialization
- Coursera course on Python – Python for Everyone
- Complete a Forage “Data Job Simulation” – Forage – Data Simulations
- Connect with the Computer Science Undergraduate Council and their resources for DandyHacks. Join in competitions using MATLAB and Python (see Mathworks Competitions or Google coding competitions)
Top Success Skills & Knowledge
- Mathematics
- Complex Problem Solving
- Active Listening
- Critical Thinking
- English Language & Reading Comprehension
Ideas to Gain These Success Skills
- Learn basics of Communication Skills
- Take an Introduction to Counseling Class at a Community College during the summer or an on-demand course like Crucial Conversations for Accountability Training
- University of Rochester Courses, such as WRTG27X – Communicating Your Personal Identity, or an Introductory Literature course like ENGL 114, 115, or 116. Take the Introduction to Public Speaking course at UR – ENGL 134.
- Gain practical experience through on or off campus positions and events
- Begin a teaching position as a Teaching Assistant, Resident Assistant, as part of LEAP, or tutoring in your local community
- Gain an on-campus service job (see JobLink), or look for service summer jobs/internships where you are gaining experience communicating and customer service like those highlighted on the Healthcare Community page, as a part of the URochester Internship Programs
Top Technical Skills
- Email software
- Microsoft Office software (PowerPoint, Excel)
- Medical Software – eClinicalWorks EHR, MEDTECH
- Test routing software
Ideas to Gain These Technical Skills
- Self-learning through online courses
- Microsoft Office skills courses: https://www.coursera.org/search?query=microsoft%20office
- Medical Software: https://www.coursera.org/search?query=medical%20software
- Business of Healthcare courses: https://www.coursera.org/search?query=medtech
- Tech Software Course: https://www.coursera.org/learn/introduction-software-testing
Top Success Skills & Knowledge
- Knowledge of Medical Sciences
- Active Listening
- Critical Thinking
- Reading Comprehension
- Personalized Customer Service
Ideas to Gain These Success Skills
- Self-learning through online courses
- Math courses: https://www.coursera.org/courses?query=mathematics
- Problem Solving: https://www.coursera.org/courses?query=problem%20solving
- Active Listening: https://www.coursera.org/search?query=active%20listening
- Critical Thinking: https://www.coursera.org/search?query=critical%20thinking
- Reading Comprehension: https://www.coursera.org/search?query=reading%20comprehension
- Molecule to Market Forage Program: https://www.theforage.com/simulations/pfizer-uk/molecule-market-prll
- Gain practical experience through on or off campus positions or courses
- Apply for on-campus employment opportunities via JobLink that help you gain experience in customer service
- Explore external and internal opportunities through the Office of Undergraduate Research: https://www.rochester.edu/college/ugresearch/
- Obtain experience in a lab setting, find opportunities directly on Lab sites through University of Rochester and University of Rochester Medicine Research Labs or via AURA
- University of Rochester Courses, such as WRTG27X – Communicating Your Personal Identity
- Utilize active listening skills by volunteering for programs like Partners in Reading: https://ccc.rochester.edu/pir/home/
- Review opportunities that are both internal or external or via each department through the Office of Undergraduate Research: https://www.rochester.edu/college/ugresearch/opportunities/index.html
- Read about your own department and the research that is happening, connect with faculty using one of our sample networking notes: https://careereducation.rochester.edu/channels/networking/
Top Technical Skills
- Accounting software
- Data base software experience
- Email software
- Medical Software: eClinicalWorks EHR/Epic/MEDITECH
Ideas to Gain These Technical Skills
- Medial Software Skills: Medical Software: https://www.coursera.org/search?query=medical%20software
- University of Rochester Medicine: Trainings and Resources: https://www.rochester.edu/university-research/resources/
- Youtube Training resources for eClinicalWorks: https://www.youtube.com/user/eClinicalWorks
- Tech Software Course: https://www.coursera.org/learn/introduction-software-testing
Top 5 Success Skills & Knowledge
- Knowledge of Medical Sciences
- Written, Oral and Active Listening Communication Skills
- Critical Thinking
- Personalized Customer Service
- Administrative skills
Ideas to Gain These Success Skills
- Work in a hospital, for example, as an EDRA, with Friends of Strong, or via the Elder Life Program
- Volunteer in a hospice such as RGH: https://www.rochesterregional.org/volunteer/hospice-care-volunteer-program
- Apply for on-campus employment opportunities via JobLink that help you gain experience in customer service
- University of Rochester Courses, such as WRTG27X – Communicating Your Personal Identity
- Check out internships highlighted on the Healthcare Community page
- Begin a teaching position as a Teaching Assistant, Resident Assistant, as part of LEAP, or tutoring in your local community to further develop communication skills
Top Technical Skills
- Database software experience
- Medical Software: eClinicalWorks, EHR/Epic/MEDITECH
- Video creation/editing software
- Voice recognition software
- Word Processing
Ideas to Gain These Technical Skills
- Self-learning through online courses
- Coursera course on SQL, such as “Introduction to Structured Query Language (SQL),” “The Structures Query Language (SQL)”
- LinkedIn Learning: Database Management Online Training Courses
- Watch MEDITECH Customer Experience Training Resources
- Request access to EPIC training materials (must be working in a hospital environment; must be working in a hospital partnered with EPIC)
- Explore video editing through Adobe Express
- Learn about eClinicalWorks via their blog, YouTube training resources, or within a current medical position
- Join a University of Rochester club, such as The Campus Times
- Gain practical experience in a clinical setting
- Work in a hospital, for example, as an EDRA, with Friends of Strong, or via the Elder Life Program
- Join a research lab at a hospital, such as University of Rochester Medicine
Top Success Skills & Knowledge
- Active Listening
- English Language and Writing
- Critical Thinking
- Reading Comprehension
- Knowledge of Medical Sciences
Ideas to Gain These Success Skills
- Learn medical terminology through online courses
- Education on Medical Terminology via Coursera courses, such as “Medical Terminology Specialization”
- University of Rochester Courses, such as WRTG27X
- Gain practical experience through on or off campus positions and events
- Check out internships highlighted on the Healthcare Community page, as a part of the URochester Internship Programs
- Signature Events, Employer Road Trips
- JobLink for University of Rochester positions
- Begin a teaching position as a Teaching Assistant, Resident Assistant, as part of LEAP, or in your local community
- Join student clubs and gain leadership positions; clubs do not have to be medical
Top Technical Skills
- Accounting software
- Email software
- Medical Software: Epic/MEDITECH/Telemetry Software
- Excel
- Video conferencing software
Ideas to Gain These Technical Skills
- Self-learning online
- Learn and practice video conferencing software such as Zoom (practice webinars, test sessions), Microsoft Teams (Microsoft support information), amongst others
- Learn accounting software such as QuickBooks through Intuit How-To Video Tutorials or YouTube tutorials
- Watch MEDITECH Customer Experience Training Resources
- Request access to EPIC training materials (must be working in a hospital environment; must be working in a hospital partnered with EPIC)
- Gain practical clinical experience through organizations
- Volunteer in a hospital
- Join a research lab at a hospital, such as University of Rochester Medicine
Top Success Skills & Knowledge
- Personalized Customer Service
- Written, Oral and Active Listening Communication Skills
- Administrative skills
- Knowledge of Medical Sciences
- Knowledge of public safety and security
Ideas to Gain These Success Skills
- Learn medical terminology through online courses
- Education on Medical Terminology via Coursera courses, such as “Medical Terminology Specialization”
- Join University of Rochester clubs, like The Campus Times, or University of Rochester courses like WRTG27X
- Gain practical experience through on or off campus positions and events
- Internships highlighted on Healthcare Community page, as a part of the URochester Internship Programs
- Signature Events, Employer Road Trips
- JobLink for University of Rochester positions
- Begin a teaching position as a Teaching Assistant, Resident Assistant, as part of LEAP, or in your local community
- Gain clinical experience
- MERT, as an EMT, through the EDRA program, or via local hospice care
- Friends of Strong at University of Rochester Medicine or Elder Life at Highland Hospital
Top Technical Skills
- Data base software experience
- Medical Software: eClinicalWorks EHR
- Office suite software: Google or Microsoft
- Excel
- Zoom
Ideas to Gain These Technical Skills
- Self-Learning through Online Courses:
- Coursera; Introduction to Medical Software, Probability & Statistics in Medical Software
- Practical application
- ‘At-home’ practice Student orgs; Society of Undergraduate Public Health Students
- Internships/FT Jobs; AmeriCorps, VISTA, Rochester Youth Year
- Courses through the Department of CS, Department of DS & AI & Pre-Health (Health Professions Programs) that teach concepts related to databases/Community Health
- CSC 261; Database SystemsCSC 263; Data Management SystemsPHLT 101: Intro to Public Health
Top Success Skills & Knowledge
- Personalized Customer Service
- Communication Skills
- Administrative & Management skills
- Knowledge of Medical Sciences
- Teaching and Instruction Skills
Ideas to Gain These Success Skills
- Work in a customer-facing role
- Volunteer through Center For Community Engagement (CCE)
- Student Employment (on-campus job though JobLink); UHS (University Health Service)
- Internship; Healthcare Opportunities Career Collection on Handshake
- FT Job; AmeriCorps, VISTA, Rochester Youth Year
- Medallion Program (management skills)
- Coursera; Introduction to Medical Software, Probability & Statistics in Medical Software
- Teacher Assistant (TA) and/or Tutoring (teaching/instruction).
Top Technical Skills
- Database software experience
- Desktop Publishing Software
- Medical Software: HCPCS/MEDITECH
- Office Suites and Presentation software
Ideas to Gain These Technical Skills
- Self-Learning through Online Courses:
- Coursera; Introduction to Medical Software, Probability & Statistics in Medical Software
- Practical application
- ‘At-home’ practice
- Student orgs; Society of Undergraduate Public Health Students
- Internships/FT Jobs; AmeriCorps, VISTA, Rochester Youth Year
- Courses through the Department of CS, Department of DS & AI & Pre-Health (Health Professions Programs) that teach concepts related to databases/Community Health
- CSC 261; Database Systems
- CSC 263; Data Management Systems
- PHLT 101: Intro to Public Health
- PHLT 116: Intro to the US Health Systems
Top Success Skills & Knowledge
- Personalized Customer Service
- Active Listening
- Oral Communications
- Knowledge of Psychology, Counseling, & Social Sciences
- Administrative and Management Skills
Ideas to Gain These Success Skills
- Work in a customer-facing role
- Volunteer through Center For Community Engagement (CCE)
- Student Employment (on-campus job though JobLink); UHS (University Health Service)
- Internship; Healthcare Opportunities Career Collection on Handshake
- FT Job; AmeriCorps, VISTA, Rochester Youth Year
- Medallion Program (management skills)
- Coursera; Introduction to Medical Software, Probability & Statistics in Medical Software
- Teacher Assistant (TA) and/or Tutoring (teaching/instruction)
